Interbus quality policy is integrated into Interbus company policy and meets the requirements of ISO 9001.
The policy applies to all work tasks from the first customer contact until the service is performed and invoiced to the customer.
Our quality work must naturally involve all employees and subcontractors. The business system shall be a daily tool for guiding and leading the company in the right way in its improvement work and to meet the requirements of customers and authorities.
Interbus environmental policy is integrated into Interbus corporate policy and meets the requirements of ISO 14001.
Our overall environmental goal is to operate and develop passenger transport with the least possible environmental impact.
All driving employees must undergo basic environmental training. The training will clarify our crucial environmental aspects. We will work on continuous improvements to exceed the requirements imposed by laws and regulations. Our vehicles should not be older than 10 years and all vehicles should be powered by HVO — synthetic fossil-free fuel.
Our goal is to be one step ahead of the requirements of the authorities and legislation in the field of the environment.
Interbus' work environment policy is integrated into Interbus company policy and meets the requirements of ISO 45001.
We want our workplace to be attractive. Our customers should perceive us as professionals and that we deliver high quality services. The basis for this success is that we have satisfied employees. A basic requirement for achieving a good working environment is that we follow common sense, laws and regulations. Above all, it is important that the work environment perspective becomes a natural part of our operations so that we can prevent accidents or ill health from occurring within our operations to the extent possible. Our work environment policy applies to all employees in the company as well as consulting personnel.
To create a good workplace, it is important to:
The Interbus road safety policy is integrated into the Interbus company policy and meets the requirements of ISO 39001.
Safety is fundamental to the operation and the level of safety must therefore be high. This is expected and required by the company's stakeholders such as customers, employees, traffic managers, owners and the general public. The security policy lays the foundation for us to protect ourselves and others from harm and loss. The security work increases the security of our professional practice and includes all staff on duty during the time they perform tasks within the company. The guidelines shall also apply to tenders/procurement of transport in operations.
We must also set an example in traffic and contribute to the achievement of urgent road safety targets. This means, among other things, that employees and management within the company:
Interbus drug policy is integrated into Interbus company policy.
The policy and action plan are part of the systematic work environment work carried out within the company.
Abuse of alcohol and other drugs is not compatible with our business.
Zero tolerance applies to all staff.
Interbus credit policy is integrated into Interbus corporate policy.
This policy applies to all of our customers and exists to secure our earnings so that we are not at risk of any credit losses.
Interbus's complaints policy is integrated into Interbus's corporate policy.
This policy is in place to facilitate all claims handling. Both for the customer and for ourselves. No complaints are good and should be avoided, but well-handled complaints can be positive.
